Leaks & burst pipes
Acoustic and thermal leak detection so we open up one floorboard, not the whole hallway. Emergency isolation within the hour.
From £89 calloutGas Safe 664218 · Bristol & BS postcodes
Fixed on the
first visit. Priced before we start.
Redwell is a four-strong team of plumbers and heating engineers covering Bristol. We quote the job before we lift a spanner, we tidy up after ourselves, and we don't charge weekend rates on a Saturday morning.
- Same-day emergency callout across BS1–BS16
- 12-month guarantee on all workmanship
- Shoe covers, dust sheets, and the floor left dry
4.9/5from 312 verified local reviews
90 minAverage emergency response
16 yrsServing Bristol households
£0Charge for quotes and advice
12 mthGuarantee on every job
What we do
Everything from a dripping tap
to a full heating system
Boiler repair & servicing
Worcester, Vaillant, Ideal and Baxi specialists. Annual services with a written Gas Safe report and a printed landlord certificate.
From £96 serviceBathroom installation
Full strip-out to final seal, managed by one engineer start to finish. Tiling and electrics coordinated by us, not by you.
From £2,400Radiators & power flushing
Cold spots, banging pipes, rooms that never warm up. We flush the system, balance the rads and add inhibitor.
From £420Blockages & drainage
High-pressure jetting and CCTV surveys for stubborn kitchen, soil and external drains. Report sent the same day.
From £120Landlord gas safety
CP12 certificates for single lets or whole portfolios, with tenant liaison handled by our office and digital copies within 24 hours.
From £74 per propertyHow a job runs
No surprises between the call and the invoice
01 — CALL
Tell us what's happening. We'll often diagnose it on the phone and tell you if it's a five-minute fix you can do yourself.
02 — QUOTE
We arrive, look properly, and give you a written fixed price before any work starts. No obligation, no callout fee for quotes.
03 — FIX
Dust sheets down, parts from the van where possible, and photos of anything hidden behind a wall or under a floor.
04 — AFTER
We test everything with you, clear the site, and email the invoice and 12-month guarantee the same evening.
Neighbours who called us
What Bristol says
★★★★★“Boiler died on the coldest night of January. Dan was here by eight the next morning, had the diverter valve in the van and gave me a heater to use while he worked. Charged exactly what he quoted.”
Marianne OduyaBedminster, BS3
★★★★★“They found a leak under our kitchen floor by lifting exactly two boards. Two other firms wanted to take the whole floor up. Honest, careful and they hoovered up before leaving.”
Tom ReissClifton, BS8
★★★★★“Full bathroom refit in nine days, on the day they promised. Sarah project-managed the tiler and electrician so I never had to chase anyone. Worth every penny.”
Priya NandakumarRedland, BS6
Water where it shouldn't be?
Call us now, or send the details and we'll come back within the hour.
Services
Domestic plumbing and heating, done properly
We're deliberately domestic-only. No commercial contracts pulling us off your job halfway through the morning. Everything below is carried out by one of our four Gas Safe registered engineers, never a subcontractor we've never met.
Emergency plumbing
Burst pipes, mains leaks, overflowing cisterns and no heating in winter. We keep two vans on rapid response between 7am and 8pm, six days a week, with an average arrival of 90 minutes inside the BS ring.
Before we arrive we'll talk you through finding and turning your stopcock — that alone saves most floors.
Boilers & central heating
Repairs, annual services, thermostat and smart control upgrades, and full system replacements. We're accredited installers for Worcester Bosch and Vaillant, which means we can register manufacturer warranties of up to ten years on your behalf.
If your boiler is beyond economical repair, we'll say so plainly and show you the numbers.
Bathrooms & wet rooms
Design, supply and installation with a single point of contact. Typical family bathroom takes seven to ten working days including tiling. We tank and test every wet room before a single tile goes on.
Drains, taps & the small stuff
Blocked sinks, running toilets, dripping mixers, outside taps, washing machine plumbing and stopcock replacement. We're happy to take the small jobs — most of them are under an hour and priced accordingly.
Standards
Copper where it counts
We use soldered copper on exposed and structural runs rather than push-fit shortcuts, WRAS-approved fittings throughout, and we photograph every joint before it disappears behind plasterboard. Those photos are yours to keep.
Every job is covered by our 12-month workmanship guarantee and £5m public liability insurance. If something we fitted fails within the year, we return free of charge — including the callout.
Common questions
Before you call
How quickly can you get to an emergency?
Within BS1 to BS16 our average arrival time is 90 minutes during working hours. If we're further out we'll tell you honestly on the phone and, if it's faster, point you to another Gas Safe firm nearby.
Do you charge a callout fee for quotes?
No. Quotes, surveys and advice are free and carry no obligation. You only pay once you've agreed a fixed price and we've started work.
Are your prices different at weekends?
Saturday work is charged at our standard weekday rate. Sundays, bank holidays and calls after 8pm carry a £45 out-of-hours supplement, which we always tell you about before booking.
Can you supply the bathroom suite as well as fit it?
Yes. We hold trade accounts with two Bristol merchants and pass the discount on at cost plus 10%. You're equally welcome to buy your own — we'll fit what you choose and just flag anything we think will cause trouble.
Do you work with landlords and letting agents?
We do. We manage CP12 gas safety certificates for around 180 Bristol properties, handle tenant access directly, and issue digital certificates within 24 hours of the visit.
Pricing
Real numbers, published up front
Most plumbers won't put prices on a website. We think that's why people dread ringing one. Here's what things actually cost with us — you'll get a written fixed quote before any work begins, and it won't move unless you ask for something extra.
Standard hour
£72
Mon–Sat, 7am–8pm
- First hour, then charged in 30-min blocks
- Standard van-stock parts included
- No fuel or congestion surcharge
Emergency callout
£89
Includes the first hour on site
- Priority dispatch, 90-min average arrival
- Make-safe and isolation as standard
- £45 supplement after 8pm and Sundays
Redwell Care
£14/mo
Annual cover plan
- Annual boiler service included
- Free callouts, parts at cost
- Cancel any time after month three
Fixed price jobs
Common work, flat rate
Annual boiler serviceFull clean, flue gas analysis, written report
£96
Landlord gas safety certificate (CP12)One boiler plus one appliance, digital copy same day
£74
Tap or mixer replacementLabour only, supplied tap; kitchen or bathroom
£85
Toilet cistern repairFill valve, flush valve or full internals
£95
Blocked sink or waste clearanceUp to one hour including jetting
£120
Radiator swap, like for likeDrain down, fit, refill and balance
£165
Thermostatic shower valve fittedLabour only, existing pipework
£190
Leak detection surveyAcoustic and thermal imaging, written findings
£240
Power flush, up to 8 radiatorsMagnetic filter and inhibitor included
£420
Combi boiler replacement, fittedWorcester Bosch 2000, 10-year warranty registered
from £2,150
Full bathroom installationStrip-out, first and second fix, tiling coordinated
from £2,400
All prices include VAT. Parts beyond standard van stock are charged at cost plus 10%, always shown to you before we order. Prices held for 2025.
Not sure which one you need?
Describe the problem and we'll tell you what it'll likely cost — for free.
About Redwell
Started in a Bedminster
lock-up in 2009
Dan Redwell served his apprenticeship on Bristol council housing, then spent six years with a national heating firm watching customers get charged £180 before anyone had opened a toolbox. He left, bought a second-hand Transit, and started quoting jobs before doing them.
Sixteen years later there are four of us and three vans. We've stayed deliberately small because the thing people tell us they value most is knowing which engineer is coming — and that they've been here before.
We work across Bristol and the immediate BS postcodes, we don't take on commercial contracts, and we still answer the phone ourselves.
Gas Safe 664218All four engineers individually registered
£5m liability coverPublic and products insurance in place
WaterSafe approvedCompliant with water regulations
DBS checkedEvery engineer, renewed every two years
The team
Four people, all of whom you can ask for by name
Dan Redwell
Founder and heating engineer. 24 years on the tools, boiler diagnostics and system design. Will happily talk you through what's wrong for twenty minutes on the phone.
Sarah Ngoma
Bathroom installations lead. Runs every refit from strip-out to final seal, and coordinates our regular tiler and electrician so you don't have to.
Mark Pearce
Leak detection and drainage. Owns the thermal camera, the acoustic kit and the jetter, and has an unreasonable enthusiasm for CCTV drain surveys.
Ellie Fitzgerald
Third-year apprentice, now taking general plumbing jobs solo. Rated highest of all of us for tidiness, which Dan has stopped arguing about.
Joanne at the office
Books the diary, chases the parts and sends the certificates. If you ring between 8am and 5pm, it's Joanne you'll speak to first.
Our promise
If we can't fix it, you don't pay for the visit. If we fitted it and it fails within twelve months, we come back free. Simple as that.
Let's get it sorted
Free quotes, honest advice, and a name on the van you can hold to it.
Contact
Tell us what's happening
For anything urgent, phoning is quickest — we answer between 7am and 8pm, Monday to Saturday. Otherwise fill this in and we'll come back to you within one working hour with a time slot and a likely price.
Phone
0117 496 0132
Mon–Sat, 7am–8pm. Out of hours for genuine emergencies.
hello@redwellplumbing.co.uk
Answered within one working hour.
Workshop
Unit 4, Whitehouse Yard
Bedminster, Bristol BS3 4LS
Visits by arrangement — we're usually out on jobs.
Areas we cover
Anywhere inside the BS ring, plus Keynsham and Portishead by arrangement.
BedminsterSouthvilleCliftonRedlandBishopstonEastonKnowleFishpondsHorfieldTotterdown